Thursday, 27 August 2015

NHS receives 562 written complaints per day

More than 35,000 medical complaints in family health services last year

Related items from OnMedica

Complaints about general practice in 2013-14 close to 50,000
Apologise early to resolve complaints
NHS Confederation welcomes ‘gold standard’ on complaints
Some GP practices fail to report complaints
Care home residents struggle to get complaints heard
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