Thursday 27 August 2015

NHS receives 562 written complaints per day

More than 35,000 medical complaints in family health services last year

Related items from OnMedica

Complaints about general practice in 2013-14 close to 50,000
Apologise early to resolve complaints
NHS Confederation welcomes ‘gold standard’ on complaints
Some GP practices fail to report complaints
Care home residents struggle to get complaints heard
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